Privacy Policy

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Effective Date: 26th October 2024

Done Right Cleanings is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services or visiting our website, you consent to the terms described in this policy.

1. Information We Collect
We may collect personal information directly from you when you use our services or visit our website, including:

• Personal Details: Name, address, phone number, and email address.
• Payment Information: Credit card or bank details for transaction processing (processed through secure, third-party providers).
• Service Details: Information about your property, preferences, and special instructions.
• Website Usage: Data such as IP addresses, browser type, and pages visited, gathered through cookies and analytics tools.

2. How We Use Your Information
We use your personal information to:

• Provide, manage, and deliver our cleaning services.
• Process transactions and provide confirmations.
• Communicate with you regarding appointments, updates, and offers.
• Improve our website and services based on usage data and feedback.

3. Sharing Your Information
We value your privacy and will never sell or rent your information. However, we may share your information in the following situations:

• Service Providers: With trusted third-party providers who assist in processing payments, conducting marketing, or managing customer support.
• Legal Compliance: When required by law, regulation, or court order.
• Business Transactions: If there is a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content. You may choose to disable cookies in your browser settings, but please note that certain features of our website may be limited.

5. Data Security
We implement robust security measures to protect your personal information. While no system is completely secure, we follow best practices to prevent unauthorized access, use, or disclosure of your data.

6. Your Choices and Rights
You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your data, subject to legal and contractual requirements.
• Opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly.

7. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

9. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed about how we are protecting your information. Changes will be posted on this page with the effective date.

10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Done Right Cleanings
Email: info@donerightcleanings.com
Phone: (813) 947-3800